Cannot retrieve password - Confirmation email never sent

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quality
Posts: 10
Joined: 2009/08/13 20:50:44

Cannot retrieve password - Confirmation email never sent

Post by quality » 2009/08/17 12:58:24

Hi
I had another old account [farag] which I tried to retrieve the password for,
but since this function [Lost your Password] seems not working I registered this new account days ago
to be able to get answers for some urgent problems.

Would an administrator here check that for me, and fix it ASAP?

Thank you

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toracat
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Location: California, US
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Cannot retrieve password - Confirmation email never sent

Post by toracat » 2009/08/17 13:21:35

Could you email me your original username and the e-mail address you registered with? My e-mail is toracat centos.org .

quality
Posts: 10
Joined: 2009/08/13 20:50:44

Re: Cannot retrieve password - Confirmation email never sent

Post by quality » 2009/08/17 14:50:41

Really appreciate your quick help! :-D

I just sent them via both the old and this account's emails, with subject line:

Centos.org User Problem

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toracat
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Re: Cannot retrieve password - Confirmation email never sent

Post by toracat » 2009/08/17 15:13:40

I am glad you mentioned it here. Just checked my Spam folder and they were both there. This seldom happens, so wonder what caused the filter to think they were spam.

Anyway I will look into your request now.

quality
Posts: 10
Joined: 2009/08/13 20:50:44

Re: Cannot retrieve password - Confirmation email never sent

Post by quality » 2009/08/17 15:22:10

:-)
In fact, I thought first to PM an administrator here..
but, as I 'did not' get the confirmation.., even after I sent a reply to the original confirmation message..to overcome any filter..
it is then a possible bug!

Moreover, I used the 'contact webmasters' form here , no reply too.

Hope everything becomes OK with these forms.

Again, thanks for your very attention!

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toracat
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Re: Cannot retrieve password - Confirmation email never sent

Post by toracat » 2009/08/17 15:38:27

[quote]
quality wrote:

Moreover, I used the 'contact webmasters' form here , no reply too.
[/quote]
We (forum moderators) do not receive requests sent through the 'contact webmasters'. At this moment, the best way to contact us is to shout in the forums or send us e-mail directly.

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toracat
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Re: Cannot retrieve password - Confirmation email never sent

Post by toracat » 2009/08/17 16:03:12

By the way, I did reply to your mail about 40 min ago. Could you confirm that you received it?

farag
Posts: 5
Joined: 2008/06/14 11:23:38
Contact:

Re: Cannot retrieve password - Confirmation email never sent

Post by farag » 2009/08/17 16:17:09

Yeah!
I got it!
Really appreciate your attention and work!

I replied by asking just to change the email address to my own .org one.
and proposed - if this is possible - to make it like that, changeable through the user CP to all users.
I can happily file a bug for that if that needs it ;-)

RE webmasters' communication: why not just leave a notice on that page saying that you can only answer through the forum? that saves time and help all parties :-)

regards

farag
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Joined: 2008/06/14 11:23:38
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Re: Cannot retrieve password - Confirmation email never sent

Post by farag » 2009/08/17 16:21:22

Wow!
you just changed it for me :-D !!!

Thanks a lot !

playcasualgames
Posts: 1
Joined: 2009/08/29 18:29:07

Re: Cannot retrieve password - Confirmation email never sent

Post by playcasualgames » 2009/08/29 18:36:22

Some of the moderators will remove the account due to violating the forums rules.

[EDIT by moderator] This post has been moderated.

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