Could not recover username

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pattim
Posts: 8
Joined: 2014/08/24 16:50:54

Could not recover username

Postby pattim » 2014/08/24 16:53:15

The site claims my email address is in use, so I have registered before, but since I don't remember my username, I can't recover my password. There's no mechanism for getting past this, so I had to re-register with another email address... :shock:

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avij
Forum Moderator
Posts: 2172
Joined: 2010/12/01 19:25:52
Location: Helsinki, Finland
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Re: Could not recover username

Postby avij » 2014/08/24 19:06:09

Yes, that is true. You will need to know the username and the email address you registered with to use the automatic password recovery tools.

It's also possible to email the forum admins to get help with login problems. The email address for the forum admins is shown when you try to log in with an invalid username/password.

rogersarah
Posts: 1
Joined: 2017/06/06 14:43:56

Re: Could not recover username

Postby rogersarah » 2017/06/06 14:49:04

I've also have had the problems. I belong to so many blogs it's hard to remember all the usernames. Couldn't you just add a "forgot username" to your list? Other sites have.