Hard Lockups on every boot driving me crazy

[pangy101]

Hi everyone I've got an ASUS 550C laptop with dual boot CentOS 7 and Win10. Every time I boot I get a few emails with hard lockups messages. The computer hangs for about 30 seconds each time then carries on. I've checked the email logs but they don't mean much to me.

I did see messages about 'nouveau' and with this being a laptop, I tried installing the nvidia drivers from the EPEL repo, and also installing Bumblebee as it's a mobile nvidia card. Unfortunately the hard lockups are still occuring... I'll post an extract of the email log of the hard lockup - if anyone has any ideas that would be great... or just let me know which other logs you need to see and I'll upload them.

Appreciate the help as it's driving me crazy

Code: Select all

reason:         Kernel panic - not syncing: Hard LOCKUP
component:      kernel
hostname:       pangerslaptop
count:          1
analyzer:       vmcore
architecture:   x86_64
event_log:      
kernel:         3.10.0-693.11.1.el7.x86_64
last_occurrence: 1550656451
os_release:     CentOS Linux release 7.6.1810 (Core) 
runlevel:       unknown
time:           Wed 20 Feb 2019 09:54:11 GMT
type:           vmcore
uid:            0
username:       root
uuid:           d0b09502e321a7dfb0f4f55b1b6d431800206b42

backtrace:
:Kernel panic - not syncing: Hard LOCKUP
:CPU: 0 PID: 1549 Comm: X Not tainted 3.10.0-693.11.1.el7.x86_64 #1
:Hardware name: ASUSTeK COMPUTER INC. X550CC/X550CC, BIOS X550CC.217 10/16/2013
: 0000000000000000 000000005fd2fdf8 ffff88022ee05b18 ffffffff816a3e61
: ffff88022ee05b98 ffffffff8169dd24 0000000b00000010 ffff88022ee05ba8
: ffff88022ee05b48 000000005fd2fdf8 ffff88022ee05b88 ffffffff8190ad94
:Call Trace:
: <NMI>  [<ffffffff816a3e61>] dump_stack+0x19/0x1b
: [<ffffffff8169dd24>] panic+0xe8/0x20d
: [<ffffffff8108772f>] nmi_panic+0x3f/0x40
: [<ffffffff8112fa85>] watchdog_overflow_callback+0xf5/0x100
: [<ffffffff8116e571>] __perf_event_overflow+0x51/0xf0
: [<ffffffff811770c4>] perf_event_overflow+0x14/0x20
: [<ffffffff81009f78>] intel_pmu_handle_irq+0x218/0x4f0
: [<ffffffff816ac12b>] perf_event_nmi_handler+0x2b/0x50
: [<ffffffff816ad4e7>] nmi_handle.isra.0+0x87/0x160
: [<ffffffff816ad7d0>] do_nmi+0x210/0x450
: [<ffffffff816ac993>] end_repeat_nmi+0x1e/0x2e
: [<ffffffff8133aaa2>] ? ioread32+0x42/0x50
: [<ffffffff8133aaa2>] ? ioread32+0x42/0x50
: [<ffffffff8133aaa2>] ? ioread32+0x42/0x50
: <<EOE>>  [<ffffffffc03f5487>] ? nv04_timer_read+0x57/0x70 [nouveau]
: [<ffffffffc03f4f6f>] nvkm_timer_read+0xf/0x20 [nouveau]
: [<ffffffffc03a1978>] g84_bar_flush+0x68/0xe0 [nouveau]
: [<ffffffffc03a10cc>] nvkm_bar_flush+0x1c/0x20 [nouveau]
: [<ffffffffc03e341d>] nvkm_instobj_release+0x1d/0x20 [nouveau]
: [<ffffffffc03ea291>] gf100_vm_unmap+0x61/0x70 [nouveau]
: [<ffffffffc03e81f9>] nvkm_vm_unmap_at+0xb9/0x110 [nouveau]
: [<ffffffffc03e826b>] nvkm_vm_unmap+0x1b/0x20 [nouveau]
: [<ffffffffc044bc67>] nouveau_gem_object_close+0x137/0x1f0 [nouveau]
: [<ffffffffc0118d5b>] drm_gem_object_release_handle+0x4b/0x90 [drm]
: [<ffffffffc0118dff>] drm_gem_handle_delete+0x5f/0x90 [drm]
: [<ffffffffc01195d5>] drm_gem_close_ioctl+0x25/0x30 [drm]
: [<ffffffffc0119edc>] drm_ioctl+0x20c/0x4b0 [drm]
: [<ffffffffc01195b0>] ? drm_gem_handle_create+0x40/0x40 [drm]
: [<ffffffffc0444404>] nouveau_drm_ioctl+0x54/0xc0 [nouveau]
: [<ffffffff8121503d>] do_vfs_ioctl+0x33d/0x540
: [<ffffffff812b753f>] ? file_has_perm+0x9f/0xb0
: [<ffffffff812152e1>] SyS_ioctl+0xa1/0xc0
: [<ffffffff816b5089>] system_call_fastpath+0x16/0x1b
machineid:
:systemd=c59537f5f5c54bf5a17e471176131e56
:sosreport_uploader-dmidecode=2d110e5aacd0e11afa8e85df2f92b2b6b4e339eccd26d5246bdd8f651780d87f
os_info:
:NAME="CentOS Linux"
:VERSION="7 (Core)"
:ID="centos"
:ID_LIKE="rhel fedora"
:VERSION_ID="7"
:PRETTY_NAME="CentOS Linux 7 (Core)"
:ANSI_COLOR="0;31"
:CPE_NAME="cpe:/o:centos:centos:7"
:HOME_URL="https://www.centos.org/"
:BUG_REPORT_URL="https://bugs.centos.org/"
:
:CENTOS_MANTISBT_PROJECT="CentOS-7"
:CENTOS_MANTISBT_PROJECT_VERSION="7"
:REDHAT_SUPPORT_PRODUCT="centos"
:REDHAT_SUPPORT_PRODUCT_VERSION="7"

[TrevorH]

You're using a 7.4 kernel on what says it's a 7.6 system. You should be using a kernel with a version number of 3.10.0-957.* not 3.10.0-693.*.

[pangy101]

Ah ok, I just let it autoboot from the top entry on the Grub screen, do I need to change the default one then?

[TrevorH]

The current kernel is 3.10.0-957.5.1.el7.x86_64 and is the one you should be using.

[pangy101]

When I do "uname -r" it comes up with: 3.10.0-957.5.1.el7.x86_64
So it looks like I'm using the 957 version? Does anyone have any suggestions please?

[TrevorH]

So what's the crash when using the -957 kernel?

[pangy101]

That's the lockup message that comes up when it loads on the 957 kernel, not sure why the lockup would say it's the older kernel?

[TrevorH]

Because it is. That was from a older kernel not from the current one.

[pangy101]

Excuse my ignorance but doesn't the uname prove that it booted on the 957, or is there another way to confirm this?

[hunter86_bg]

What is the output of /proc/cmdline ?