Thunderbird/Firebird failure

[MartinR]

I have a user who is experiencing problems starting a Firebird browser from a link in Thunderbird. The syptoms are that she clicks on the link and Firebird attempts to start with a URL like:

file:///home/<username>/'https://www.student-finance.service.gov.uk/<redacted>'

Removing the file and $HOME works perfectly.

I examined the running system and the command line (from ps -ef | grep fire was:

/usr/lib64/firefox/firefox 'https://www.student-finance.service.gov.uk/<redacted>'

From a terminal both the command firefox 'https... and /usr/lib64/firefox/firefox 'https... both worked perfectly. Going into /proc shows that the commandline is just as ps displayed.

I'm a little stumped. It appears the Thunderbird is sending the right string, and yet Firefox consistently applies a default "file://$HOME" to the start of the string when invoked this way.

Any pointer please!

[MartinR]

Bump?

[aks]

At a guess, create a new firefox profile for the user (and hence reset firefox to defaults) - at least that'll eliminate anything that the user has done?

[MartinR]

If I don't find out why it's behaving in this way that's what I was thinking of as a next step. I still don't understand why though it works from the command line but not from Thunderbird.

[aks]

Something is injecting a 'file://' in the MIME type of URL????