MCE with Intel NUC - Celeron J3455?

Issues related to hardware problems
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Locane
Posts: 25
Joined: 2014/09/05 00:40:12

MCE with Intel NUC - Celeron J3455?

Post by Locane » 2017/07/24 21:55:55

Does anyone have any idea where I can find resources to decode the following Machine Check Exception output:

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Sep 11 7:14:14 localhost mcelog: Family 6 Model 5c CPU: only decoding architectural errors
Sep 11 7:14:14 localhost mcelog: Family 6 Model 5c CPU: only decoding architectural errors
Sep 11 7:14:14 localhost mcelog: Hardware event. This is not a software error.
Sep 11 7:14:14 localhost mcelog: MCE 0
Sep 11 7:14:14 localhost mcelog: CPU 0 BANK 4
Sep 11 7:14:14 localhost mcelog: ADDR fef13b00
Sep 11 7:14:14 localhost mcelog: TIME 1694756499  Sep 11 7:14:14 2016
Sep 11 7:14:14 localhost mcelog: MCG status:
Sep 11 7:14:14 localhost mcelog: MCi status:
Sep 11 7:14:14 localhost mcelog: Uncorrected error
Sep 11 7:14:14 localhost mcelog: MCi_ADDR register valid
Sep 11 7:14:14 localhost mcelog: Processor context corrupt
Sep 11 7:14:14 localhost mcelog: MCA: Internal unclassified error: 408
Sep 11 7:14:14 localhost mcelog: STATUS a600000000020408 MCGSTATUS 0
Sep 11 7:14:14 localhost mcelog: MCGCAP c07 APICID 0 SOCKETID 0
Sep 11 7:14:14 localhost mcelog: CPUID Vendor Intel Family 6 Model 92
Intel is telling me to go pound sand, and I'm not sure what community can help me interpret / understand the mcelog output here.

baberone
Posts: 2
Joined: 2017/11/28 10:44:47

Re: MCE with Intel NUC - Celeron J3455?

Post by baberone » 2017/11/28 10:48:42

Hi Locane,

I have exactly the same issue with my Asrock J3455-ITX board. It is randomly restarting with the exact same error message.

Did you find any solution for this? I'm bound to a relatively old kernel (3.10) so I can't upgrade it right now if needed...

BR
Benoit

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TrevorH
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Joined: 2009/09/24 10:40:56
Location: Brighton, UK

Re: MCE with Intel NUC - Celeron J3455?

Post by TrevorH » 2017/11/28 10:55:48

Pretty sure that MCE errors are always hardware.
The future appears to be RHEL or Debian. I think I'm going Debian.
Info for USB installs on http://wiki.centos.org/HowTos/InstallFromUSBkey
CentOS 5 and 6 are deadest, do not use them.
Use the FAQ Luke

baberone
Posts: 2
Joined: 2017/11/28 10:44:47

Re: MCE with Intel NUC - Celeron J3455?

Post by baberone » 2017/11/28 19:31:47

Yes this is also my conclusion. As far as I know it seems the proc gives an error.

I'll try to set intel_idle.max_cstate=1 as it seems to help solving such kind of issues, as it could be related to cstate not correctly set.

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