HELP! Hardrive keeps going into readonly mode - SMART TEST RESULTS IN

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richeerichhh
Posts: 3
Joined: 2019/08/28 22:29:24

HELP! Hardrive keeps going into readonly mode - SMART TEST RESULTS IN

Post by richeerichhh » 2019/08/28 22:40:23

Hey guys, I can't seem to figure out if my hard drive is failing or if an app is causing it to go into read only mode. Its a 2TB Western Digital. The only app that actively uses it is plexmediaserver. I keep having to unmount it, scan it with fcsk and remount it again for it be writable. My first thought was that it was failing but the smart values look okay I did get a

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SMART Error Log Version: 1
Warning: ATA error count 23185 inconsistent with error log pointer 4
When I scanned it with smartmon tools so I did a long test.

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sudo smartctl --test=long /dev/sdc
After a couple of days I checked it and nothing looked bad except for more information on the error. Here are the results

sudo smartctl -a /dev/sdc

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smartctl 6.5 2016-05-07 r4318 [x86_64-linux-3.10.0-862.el7.x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Red
Device Model:     WDC WD20EFRX-68AX9N0
Serial Number:    WD-WMC300007273
LU WWN Device Id: 5 0014ee 00359b27f
Firmware Version: 80.00A80
User Capacity:    2,000,398,934,016 bytes [2.00 TB]
Sector Sizes:     512 bytes logical, 4096 bytes physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ACS-2 (minor revision not indicated)
SATA Version is:  SATA 3.0, 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Tue Aug 27 03:10:52 2019 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 121)	The previous self-test completed having
					the read element of the test failed.
Total time to complete Offline 
data collection: 		(27120) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 274) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x70bd)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   198   198   051    Pre-fail  Always       -       16510
  3 Spin_Up_Time            0x0027   177   173   021    Pre-fail  Always       -       4133
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       188
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   029   029   000    Old_age   Always       -       52082
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       188
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       118
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       69
194 Temperature_Celsius     0x0022   103   096   000    Old_age   Always       -       44
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       76
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

SMART Error Log Version: 1
Warning: ATA error count 23185 inconsistent with error log pointer 4

ATA Error Count: 23185 (device log contains only the most recent five errors)
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 23185 occurred at disk power-on lifetime: 39725 hours (1655 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 fe 00 00 00 40  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 05 fe 00 00 00 40 08  18d+13:16:06.488  SET FEATURES [Enable APM]
  ef 10 02 00 00 00 a0 08  18d+13:16:06.414  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08  18d+13:16:06.414  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08  18d+13:16:06.413  SET FEATURES [Set transfer mode]
  ef 10 02 00 00 00 a0 08  18d+13:16:06.412  SET FEATURES [Enable SATA feature]

Error 23184 occurred at disk power-on lifetime: 39725 hours (1655 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 02 00 00 00 a0  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 10 02 00 00 00 a0 08  18d+13:16:06.414  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08  18d+13:16:06.414  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08  18d+13:16:06.413  SET FEATURES [Set transfer mode]
  ef 10 02 00 00 00 a0 08  18d+13:16:06.412  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08  18d+13:16:06.412  IDENTIFY DEVICE

Error 23183 occurred at disk power-on lifetime: 39725 hours (1655 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 46 00 00 00 a0  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 03 46 00 00 00 a0 08  18d+13:16:06.413  SET FEATURES [Set transfer mode]
  ef 10 02 00 00 00 a0 08  18d+13:16:06.412  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08  18d+13:16:06.412  IDENTIFY DEVICE
  ef 10 02 00 00 00 a0 08  18d+13:16:06.398  SET FEATURES [Enable SATA feature]

Error 23182 occurred at disk power-on lifetime: 39725 hours (1655 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 02 00 00 00 a0  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 10 02 00 00 00 a0 08  18d+13:16:06.412  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08  18d+13:16:06.412  IDENTIFY DEVICE
  ef 10 02 00 00 00 a0 08  18d+13:16:06.398  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08  18d+13:16:06.398  IDENTIFY DEVICE

Error 23181 occurred at disk power-on lifetime: 39725 hours (1655 days + 5 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  04 61 02 00 00 00 a0  Device Fault; Error: ABRT

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  ef 10 02 00 00 00 a0 08  18d+13:16:06.398  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08  18d+13:16:06.398  IDENTIFY DEVICE
  ef 03 46 00 00 00 a0 08  18d+13:16:06.397  SET FEATURES [Set transfer mode]
  ef 10 02 00 00 00 a0 08  18d+13:16:06.396  SET FEATURES [Enable SATA feature]
  ec 00 00 00 00 00 a0 08  18d+13:16:06.396  IDENTIFY DEVICE

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%     52054         1009934
# 2  Short offline       Completed: read failure       90%     52053         1009928

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Is there anything I can do to fix this error and stop the HD from going into read-only mode? Or is it safe to keep unmounting and remounting it? Help!
I use CentOS 7 and love it :D

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TrevorH
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Posts: 26541
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Re: HELP! Hardrive keeps going into readonly mode - SMART TEST RESULTS IN

Post by TrevorH » 2019/08/28 23:01:14

197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 76
9 Power_On_Hours 0x0032 029 029 000 Old_age Always - 52082
You have 76 pending sectors - ones that have been found to be faulty by the drive and marked unreadable. Next time those sectors are written, the drive will assign a new one from its pool of spares. It's not a good sign of drive health, probably one of the few that SMART tells you about that's much use.

The other statistic there is the power on hours: 52082 = 2170 days = 5.94 years. Getting quite long in the tooth for a spinning rust drive.
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richeerichhh
Posts: 3
Joined: 2019/08/28 22:29:24

Re: HELP! Hardrive keeps going into readonly mode - SMART TEST RESULTS IN

Post by richeerichhh » 2019/08/28 23:11:14

Gotcha so it's just old. I guess it's time to replace it. Thanks for the response :)
I use CentOS 7 and love it :D

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