AMI BIOS ACPI hangs on reboot

[kb9mfd]

I have three new barebone computers that have the AMI BIOS and I am installing CentOS 8 on them. No issues except one, I cannot do a software reboot. If I try, it does shut down and the last line is "rebooting" then nothing, it does not actually reboot. I have to manually turn it of and on. I have tried all the settings in BIOS in relation to ACPI and I cannot get it to work. When I press the power button it does signal the os for shutdown, but the same thing. it gets to the end and says halting, but that's it, does not actuality turn it off. Any idea's to solve that? Thanks!

[BShT]

try to update BIOS

[kb9mfd]

try to update BIOS

Yes, my first thought, if I can find one. its a Q190G4N mini pc and the manufacture web site is not listing any BIOS updates. I sent a email requesting it, but it's a Chinese manufacture and I have not always received responses from those kind of manufacturers, especially since most of the links on the web site are dead.

[BShT]

probably you have a poor ACPI implamentation

[BShT]

give it a try...

https://www.kernel.org/doc/Documentatio ... meters.txt

[kb9mfd]

give it a try...

https://www.kernel.org/doc/Documentatio ... meters.txt

Thanks, a lot of options to try there. I'll look into it.

I'm not sure if dmesg would be of any help -

Code: Select all

[root@unittwo ~]# dmesg | grep acpi
[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])
[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x02] high edge lint[0x1])
[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x03] high edge lint[0x1])
[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x04] high edge lint[0x1])
[    0.048197] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
[    0.288447] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI]
[    0.289596] acpi PNP0A08:00: _OSC: platform does not support [PCIeHotplug SHPCHotplug PME]
[    0.290177] acpi PNP0A08:00: _OSC: OS now controls [AER PCIeCapability LTR]
[    0.290180] acpi PNP0A08:00: FADT indicates ASPM is unsupported, using BIOS configuration
[    0.761115] clocksource: acpi_pm: mask: 0xffffff max_cycles: 0xffffff, max_idle_ns: 2085701024 ns

Any other probe that may yield any information on what is or is not supported by chance?

Thanks!

[TrevorH]

Try that again but with grep -i acpi - I get 13 lines on the case sensitive grep and 133 on the insensitive one.

[kb9mfd]

Try that again but with grep -i acpi - I get 13 lines on the case sensitive grep and 133 on the insensitive one.

Yea, forgot about that. case matters!

Code: Select all

[    0.000000] BIOS-e820: [mem 0x000000000003f000-0x000000000003ffff] ACPI NVS
[    0.000000] BIOS-e820: [mem 0x00000000b53ad000-0x00000000b53bcfff] ACPI data
[    0.000000] BIOS-e820: [mem 0x00000000b53bd000-0x00000000b58b9fff] ACPI NVS
[    0.000000] reserve setup_data: [mem 0x000000000003f000-0x000000000003ffff] ACPI NVS
[    0.000000] reserve setup_data: [mem 0x00000000b53ad000-0x00000000b53bcfff] ACPI data
[    0.000000] reserve setup_data: [mem 0x00000000b53bd000-0x00000000b58b9fff] ACPI NVS
[    0.000000] efi:  ESRT=0xb5b3c298  ACPI=0xb53b4000  ACPI 2.0=0xb53b4000  SMBIOS=0xf05b0  SMBIOS 3.0=0xb5a63000  MPS=0xfd6f0
[    0.000000] ACPI: Early table checksum verification disabled
[    0.000000] ACPI: RSDP 0x00000000B53B4000 000024 (v02 ALASKA)
[    0.000000] ACPI: XSDT 0x00000000B53B4080 000084 (v01 ALASKA A M I    01072009 AMI  00010013)
[    0.000000] ACPI: FACP 0x00000000B53BB5F8 00010C (v05 ALASKA A M I    01072009 AMI  00010013)
[    0.000000] ACPI BIOS Warning (bug): 32/64X length mismatch in FADT/Gpe0Block: 128/32 (20180531/tbfadt-569)
[    0.000000] ACPI: DSDT 0x00000000B53B4198 00745E (v02 ALASKA A M I    01072009 INTL 20120913)
[    0.000000] ACPI: FACS 0x00000000B58B9F80 000040
[    0.000000] ACPI: APIC 0x00000000B53BB708 000084 (v03 ALASKA A M I    01072009 AMI  00010013)
[    0.000000] ACPI: FPDT 0x00000000B53BB790 000044 (v01 ALASKA A M I    01072009 AMI  00010013)
[    0.000000] ACPI: FIDT 0x00000000B53BB7D8 00009C (v01 ALASKA A M I    01072009 AMI  00010013)
[    0.000000] ACPI: MCFG 0x00000000B53BB878 00003C (v01 ALASKA A M I    01072009 MSFT 00000097)
[    0.000000] ACPI: LPIT 0x00000000B53BB8B8 000104 (v01 ALASKA A M I    00000003 VLV2 0100000D)
[    0.000000] ACPI: HPET 0x00000000B53BB9C0 000038 (v01 ALASKA A M I    01072009 AMI. 00000005)
[    0.000000] ACPI: SSDT 0x00000000B53BB9F8 000763 (v01 PmRef  CpuPm    00003000 INTL 20061109)
[    0.000000] ACPI: SSDT 0x00000000B53BC160 000290 (v01 PmRef  Cpu0Tst  00003000 INTL 20061109)
[    0.000000] ACPI: SSDT 0x00000000B53BC3F0 00017A (v01 PmRef  ApTst    00003000 INTL 20061109)
[    0.000000] ACPI: UEFI 0x00000000B53BC570 000042 (v01 ALASKA A M I    00000000      00000000)
[    0.000000] ACPI: BGRT 0x00000000B53BC5B8 000038 (v01 ALASKA A M I    01072009 AMI  00010013)
[    0.000000] ACPI: Local APIC address 0xfee00000
[    0.000000] ACPI: PM-Timer IO Port: 0x408
[    0.000000] ACPI: Local APIC address 0xfee00000
[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x01] high edge lint[0x1])
[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x02] high edge lint[0x1])
[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x03] high edge lint[0x1])
[    0.000000] ACPI: LAPIC_NMI (acpi_id[0x04] high edge lint[0x1])
[    0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 0 global_irq 2 dfl dfl)
[    0.000000] ACPI: INT_SRC_OVR (bus 0 bus_irq 9 global_irq 9 high level)
[    0.000000] ACPI: IRQ0 used by override.
[    0.000000] ACPI: IRQ9 used by override.
[    0.000000] Using ACPI (MADT) for SMP configuration information
[    0.000000] ACPI: HPET id: 0x8086a201 base: 0xfed00000
[    0.000000] ACPI: Core revision 20180531
[    0.047641] PM: Registering ACPI NVS region [mem 0x0003f000-0x0003ffff] (4096 bytes)
[    0.047641] PM: Registering ACPI NVS region [mem 0xb53bd000-0xb58b9fff] (5230592 bytes)
[    0.049193] ACPI FADT declares the system doesn't support PCIe ASPM, so disable it
[    0.049196] ACPI: bus type PCI registered
[    0.049199] acpiphp: ACPI Hot Plug PCI Controller Driver version: 0.5
[    0.053131] ACPI: Added _OSI(Module Device)
[    0.053133] ACPI: Added _OSI(Processor Device)
[    0.053134] ACPI: Added _OSI(3.0 _SCP Extensions)
[    0.053136] ACPI: Added _OSI(Processor Aggregator Device)
[    0.053138] ACPI: Added _OSI(Linux-Dell-Video)
[    0.061776] ACPI: 4 ACPI AML tables successfully acquired and loaded
[    0.068253] ACPI: Dynamic OEM Table Load:
[    0.068264] ACPI: SSDT 0xFFFF96CB3BD43400 0003BC (v01 PmRef  Cpu0Ist  00003000 INTL 20061109)
[    0.068681] ACPI: Dynamic OEM Table Load:
[    0.068681] ACPI: SSDT 0xFFFF96CB3BCD6E00 00015F (v01 PmRef  ApIst    00003000 INTL 20061109)
[    0.071103] ACPI: Interpreter enabled
[    0.071135] ACPI: (supports S0 S5)
[    0.071138] ACPI: Using IOAPIC for interrupt routing
[    0.071980] PCI: MMCONFIG at [mem 0xe0000000-0xefffffff] reserved in ACPI motherboard resources
[    0.072013] PCI: Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug
[    0.072408] ACPI: Enabled 9 GPEs in block 00 to 3F
[    0.284086] ACPI: Power Resource [USBC] (on)
[    0.286053] ACPI: Power Resource [PLPE] (on)
[    0.286444] ACPI: Power Resource [PLPE] (on)
[    0.288447] ACPI: PCI Root Bridge [PCI0] (domain 0000 [bus 00-ff])
[    0.288457] acpi PNP0A08:00: _OSC: OS supports [ExtendedConfig ASPM ClockPM Segments MSI]
[    0.289606] acpi PNP0A08:00: _OSC: platform does not support [PCIeHotplug SHPCHotplug PME]
[    0.290194] acpi PNP0A08:00: _OSC: OS now controls [AER PCIeCapability LTR]
[    0.290196] acpi PNP0A08:00: FADT indicates ASPM is unsupported, using BIOS configuration
[    0.504500] ACPI: PCI Interrupt Link [LNKA] (IRQs 3 4 5 6 10 *11 12 14 15)
[    0.504637] ACPI: PCI Interrupt Link [LNKB] (IRQs 3 4 5 6 10 *11 12 14 15)
[    0.504772] ACPI: PCI Interrupt Link [LNKC] (IRQs 3 4 5 6 *10 11 12 14 15)
[    0.504906] ACPI: PCI Interrupt Link [LNKD] (IRQs 3 4 5 6 *10 11 12 14 15)
[    0.505045] ACPI: PCI Interrupt Link [LNKE] (IRQs 3 4 *5 6 10 11 12 14 15)
[    0.505181] ACPI: PCI Interrupt Link [LNKF] (IRQs *3 4 5 6 10 11 12 14 15)
[    0.505315] ACPI: PCI Interrupt Link [LNKG] (IRQs 3 *4 5 6 10 11 12 14 15)
[    0.505452] ACPI: PCI Interrupt Link [LNKH] (IRQs 3 4 *5 6 10 11 12 14 15)
[    0.506249] ACPI: bus type USB registered
[    0.510099] PCI: Using ACPI for IRQ routing
[    0.545271] pnp: PnP ACPI init
[    0.545379] pnp 00:00: Plug and Play ACPI device, IDs PNP0b00 (active)
[    0.546075] pnp 00:01: Plug and Play ACPI device, IDs PNP0501 (active)
[    0.546239] system 00:02: Plug and Play ACPI device, IDs PNP0c02 (active)
[    0.546532] system 00:03: Plug and Play ACPI device, IDs PNP0c02 (active)
[    0.546608] pnp 00:04: Plug and Play ACPI device, IDs PNP0303 (active)
[    0.546708] pnp 00:05: Plug and Play ACPI device, IDs PNP0f03 (active)
[    0.752479] system 00:06: Plug and Play ACPI device, IDs PNP0c02 (active)
[    0.752950] pnp: PnP ACPI: found 7 devices
[    0.761079] clocksource: acpi_pm: mask: 0xffffff max_cycles: 0xffffff, max_idle_ns: 2085701024 ns
[    1.602058] ACPI: Power Button [PWRC]
[    1.602141] ACPI: Sleep Button [SLPB]
[    1.602239] ACPI: Power Button [PWRF]
[    3.444972] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)

[BShT]

try acpi=strict then acpi=noirq

[TrevorH]

Also install the kernel=doc package and read /usr/share/doc/kernel-doc-4.18.0/Documentation/admin-guide/kernel-parameters.txt and search for reboot and see if one of the alternate methods works.

reboot= [KNL]
Format (x86 or x86_64):
[w[arm] | c[old] | h[ard] | s[oft] | g[pio]] \
[[,]s[mp]#### \
[[,]b[ios] | a[cpi] | k[bd] | t[riple] | e[fi] | p[ci]] \
[[,]f[orce]
Where reboot_mode is one of warm (soft) or cold (hard) or gpio,
reboot_type is one of bios, acpi, kbd, triple, efi, or pci,
reboot_force is either force or not specified,
reboot_cpu is s[mp]#### with #### being the processor
to be used for rebooting.