Can't print - CUPS erro - IPP client-error-document-format-

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abetker
Posts: 2
Joined: 2015/10/10 19:26:42

Can't print - CUPS erro - IPP client-error-document-format-

Post by abetker » 2015/10/10 19:49:40

Hey,
I'm just running a home computer with Centos 7 and am setting up a Brother MFC-J270W printer. There are drivers for the printer on the Brother website. I downloaded and installed them as the directions explained. I can connect to my printer via IP address, it loads (seemingly) the right driver but whenever I print nothing happens... the CUPS error_log shows this error...
Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost/printers/MFC-J270W) from localhost

Does anyone know how to fix this error? I am somewhat new to linux desktop experiences.

I am running
CentOS Linux release 7.1.1503 (Core)

Thank you!

gw1500se
Posts: 159
Joined: 2012/05/07 13:53:35

Re: Can't print - CUPS erro - IPP client-error-document-for

Post by gw1500se » 2015/10/11 12:43:54

The first step is to make sure you have cups-filters installed:

> yum list installed|grep cups-filters
cups-filters.x86_64 1.0.35-15.el7_0.1 @updates
cups-filters-libs.x86_64 1.0.35-15.el7_0.1 @updates

If not then do:

> yum install cups-filters

abetker
Posts: 2
Joined: 2015/10/10 19:26:42

Re: Can't print - CUPS erro - IPP client-error-document-for

Post by abetker » 2015/10/12 02:35:23

Thanks for the response... If I try to install cups filters I get the following message so I am assuming everything is installed.
Package cups-filters-1.0.35-15.el7_0.1.x86_64 already installed and latest version

I have made some progress on this:
I found that if I select the PPD file manually located here /usr/share/cups/model/Brother/brother_mfcj270w_printer_en.ppd the original error message goes away. But now I have different error messages:

E [11/Oct/2015:21:20:28 -0500] Returning IPP server-error-not-accepting-jobs for Print-Job (ipp://localhost/printers/CUPS-PDF-Printer) from localhost
W [11/Oct/2015:21:21:48 -0500] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'MFC-J270W-Gray..' already exists

Not completely sure how to troubleshoot this at the moment... Could this be a cups.conf configuration issue?

gw1500se
Posts: 159
Joined: 2012/05/07 13:53:35

Re: Can't print - CUPS erro - IPP client-error-document-for

Post by gw1500se » 2015/10/13 11:34:27

I've read about this problem elsewhere. I suggest you do 'yum reinstall cups'. Also delete and re-add the printer.

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